NOTICE! We are upgrading our support telephone services, implementing Genesys, starting the week of May 19, 2025

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ONELOGIN - Notifications & Alerts

Critical Alerts Date
One Identity Support Product Critical Notification - Important Notification: Urgent RADIUS Maintenance in US 5/7/2025
One Identity Support Product Critical Notification - Important Notification: Urgent RADIUS Maintenance in EU 5/6/2025
One Identity Support Product Critical Notification - Update on current maintenance progress 2/14/2025
One Identity Support Product Critical Notification - OneLogin Database Maintenance 2/10/2025
One Identity Support Product Critical Notification - OneLogin Platform upgrade 2/4/2025
One Identity Support Product Critical Notification - OneLogin Upcoming Maintenance period 1/28/2025
One Identity Support Product Critical Notification - Important Notification: Upcoming Maintenance period 1/24/2025
One Identity Support Product Critical Notification - Important Notification: Upcoming Maintenance period 1/16/2025
One Identity Support Product Critical Notification - Important Notification: One hour planned maintenance window 11/18/2024
One Identity Support Product Critical Notification - Important Notification: Your Netskope Connector Configuration 8/16/2024
One Identity Support Product Critical Notification - Important News: Events Data Migration to Aurora 7/31/2024
One Identity Support Product Critical Notification - Last Reminder: OneLogin Active Directory Connector Server Version Deprecation 7/9/2024
One Identity Support Product Critical Notification - OneLogin Events Data Migration to Aurora 6/28/2024
One Identity Support Product Critical Notification - 45-minute database configuration change window 6/11/2024
One Identity Support Product Critical Notification - OneLogin Univeral Connector/Workflow Maintenance 5/31/2024
One Identity Support Product Critical Notification - Four hour planned maintenance window 5/22/2024
One Identity Support Product Critical Notification - RADIUS Certificate Renewal 5/21/2024
One Identity Support Product Critical Notification - Important Notification: VLDAP Certificate Update 3/26/2024
One Identity Support Product Critical Notification - Important Reminder: OneLogin Active Directory Connector Server Version Deprecation 3/21/2024
One Identity Support Product Critical Notification - Important Notification: OneLogin Certificate Update 3/12/2024
One Identity Support Product Critical Notification - Important Notification: OneLogin Univeral Connector/Workflow Maintenance 3/5/2024
One Identity Support Product Critical Notification - Important Notification: VLDAP Certificate Update 3/5/2024
One Identity Support Product Critical Notification - Important Notification: OneLogin Desktop Endpoint Maintenance 3/1/2024
One Identity Support Product Critical Notification - IMPORTANT REMINDER: OneLogin RADIUS service 3/1/2024
One Identity Support Product Critical Notification - Important Notification: OneLogin Active Directory Connector Server Version Deprecation 2/22/2024
One Identity Support Product Critical Notification - Important Notification: Two hour planned database configuration change window 2/15/2024
One Identity Support Product Critical Notification - Important Notification: OneLogin RADIUS service 1/23/2024
One Identity Support Product Critical Notification - Important Notification: Two hour planned maintenance 11/14/2023
One Identity Support Product Critical Notification - Cancelled Two hour planned maintenance 11/9/2023
One Identity Support Product Critical Notification - Important Notification: OneLogin Virtual LDAP service 11/8/2023
OneLogin Two hour planned maintenance 11/6/2023
Two hour planned database configuration change window 10/20/2023
Upcoming Maintenance Window for VLDAP 10/17/2023
DB configuration change window 10/3/2023
Reenable One Identity (OneLogin) Workplace App 9/28/2023
Security Updates for ADC, LDC and Access Endpoints 9/27/2023
X-Forwarded-For (XFF) header support 9/25/2023
Important Notification: Security Updates for ADC, LDC and Access Endpoints 2 9/22/2023
Security Updates for ADC, LDC and Access Endpoints 9/21/2023
OneLogin Request Cap Change 9/13/2023
Twilio SMS Registration 8/29/2023
Deprecation of LDC versions before version 2.3.18 8/15/2023
Deprecation of TLS 1.0/1.1 for VLDAP 8/8/2023
LDC versions before version 2.3.18 7/26/2023
ADC versions before version 5.0.45 7/25/2023
Important Notification: RADIUS Certificate Renewal Date has Changed 5/26/2023
OneLogin Traffic Validiation Rules - critical notification 5/23/2023
RADIUS Certificate Renewal 5/16/2023
Maintenance Window for ADC 5/16/2023
OneLogin Traffic Validation 5/12/2023
OneLogin Protect Backup-and-Restore Critical Notification 4/27/2023
One Identity Support Critical Product Notification - OneLogin IP Address Update 9/14/2022
Informational Date
One Identity Support Product Informational Notification - Important Notification: 6.5 hour planned database maintenance window 4/9/2025
One Identity Support Product Informational Notification - Important Notification: VLDAP Certificate Update 3/31/2025
One Identity Support Product Informational Notification - Important Notification: TIME CHANGE for 6.5 hour planned database maintenance window 3/14/2025
One Identity Support Product Informational Notification - Important Notification: 6.5 hour planned database maintenance window 3/10/2025
One Identity Support Product Informational Notification - Important Notification: VLDAP Certificate Update 3/4/2025
One Identity Support Product Informational Notification - Cancelled Maintenance Window: One Hour Database Maintenance No Longer Required 3/4/2025
One Identity Support Product Informational Notification - OneLogin Certificate Update 2/28/2025
One Identity Support Product Informational Notification - Important Notification: Upcoming Maintenance period 2/26/2025
One Identity Support Product Informational Notification - Important Notification: 1 hour planned database maintenance window 2/24/2025
One Identity Support Product Informational Notification -OneLogin latest infrastructure upgrade 2/20/2025
One Identity Support Product Critical Notification - Important News: Events Data Migration to Aurora 8/23/2024
OneLogin Certificate Update Rescheduled 4/14/2023
OneLogin DNS Zone Migration 4/11/2023
OneLogin VLDAP Certificate Update 4/5/2023
OneLogin Action Required: DNS Zone Migration 3/24/2023
OneLogin Deprecation of TLS 1.0 & 1.1 2/16/2023
OneLogin Protect for iOS 2/13/2023
OneLogin Discontinuing Internet Explorer Support 2/6/2023
One Login is now part of One Identity by Quest 3/30/2022
Product Release Date
OneLogin - November 2022 Release Notes 11/17/2022
OneLogin - October 2022 Release Notes 10/22/2022
OneLogin - August 2022 Release Notes 8/31/2022
OneLogin - June 2022 Release Notes 6/15/2022
OneLogin - April 2022 Release Notes 4/20/2022
OneLogin - March 2022 Release Notes 3/30/2022
OneLogin - January 2022 Release Notes 1/30/2022
Discontinued Support Date
LDAP Directory Connector 2.3.23 or earlier Discontinued Notification 5/10/2023
Active Directory Connector 5.1.7 or earlier Discontinued Notification 5/10/2023