OneLogin - Your Account certificate is about to expire notifications received (4383089)

OneLogin - Your Account certificate is about to expire notifications received

Users may receive multiple automated "spam" emails stating that an "Account certificate is about to expire." These notifications can continue even if the user has decided not to use the service anymore, leading to a cluttered inbox.

The system sends these alerts because there are security certificates linked to the account that are nearing their expiration date. Even if you aren't actively using the platform, the automated system sends reminders to ensure that any active applications don't stop working unexpectedly.

There are three ways to handle this situation: stopping the noise or removing the account entirely.

1. Stop the Email Notifications An administrator can manually disable specific alert settings within the notification menu to immediately halt expiration emails and countdown alerts.

2. Delete the Account Yourself For trial accounts or services no longer in use, log in to the dashboard, navigate to Account Settings under Settings, and select Delete your OneLogin Account at the bottom of the Basic tab to permanently erase all data, users, and settings.

3. Request Support to Delete the Account If you are unable to log in or prefer a managed cleanup, technical support can manually remove the account from the database once a signed authorization letter is provided.

Warning: Deleting your account is permanent. Once completed, you will lose access to the portal, and any configured applications or certificates will stop working immediately. Login Issues: If you have forgotten your password, you can request a "password reset" or "invite link" from support to regain access and perform the deletion yourself.