OneLogin - Change the email address associated with the OneLogin Account Owner user account (4383027)

OneLogin - Change the email address associated with the OneLogin Account Owner user account

A OneLogin Administrator needs to change the Account Owner user account or the associated email address. 

OneLogin Account Owner might have left the company, moved to a new role, or is delegating the role to another employee. 

The current Account Owner can sign in to the OneLogin tenant and go to the Company Information under the Settings menu to change the Account Owner to another Admin. 

If the Account Owner is no longer with the company or unavailable, an Admin needs to open a Technical Support case. 

Mandatory Documentation Requirements:
 
1. Official Letterhead
   The request must be submitted on your company's official letterhead, which provides an official and verifiable point of communication.
 
2. Detailed Written Explanation
   Please include a comprehensive written explanation of your request, specifically:
  - Explicitly state the exact OneLogin tenant(s) URL this change will affect (e.g., https://mytenant.onelogin.com).
  - Provide context or reason for the requested change.
  - Specify who the new owner will be and any other details about the request.

 
3. Authorized Signatory
  The letter must be signed by one of the following authorized company representatives:  
Could be
  - Finance Vice President (VP)
  - Chief Information Security Officer (CISO)
  - A C-level executive internal to your company