OneLogin OTP is a mobile application that provides a one-time-password (OTP) as a second authentication factor when you log in, in addition to your OneLogin password. Your administrator can require a second authentication factor whenever you log in, when you log in away from your office, or when you log in to particular apps.
This article describes how to set up the OneLogin OTP app for Android and Windows phones and tablets. For information about the OneLogin OTP app for iOS (iPhone and iPad), see OneLogin OTP for iOS.
You have downloaded the OneLogin OTP app on your Android or Windows mobile device.
To install and configure OneLogin Mobile, go to the Google Play App Store or Windows Phone Store, search for OneLogin OTP, and download it.
Your administrator has enabled OneLogin OTP as an authentication factor for the account.
Note: If OTP is required for all users and a user is under that security policy, the user will be prompted to register the device at the first successful login.
To register OneLogin OTP app as a user, do the following:
- Go to the corner menu and select Profile > Security.
- In the Security page, select the plus sign ‘+’ to add a new authentication factor.
- Select OneLogin OTP from the dropdown menu.
- Open the OneLogin OTP application on your device.
- Enter your Credential ID and two consecutive Security Codes.
Ensure that there are no spaces when you enter the codes.
- Click Continue.
- Your registered device will appear under Authentication Devices in the security page, with the attributed credential ID.
Confirm with your administrator how the OTP policy for users is set, whether its for every single login attempt or only for browsers unknown to the user account.
- Upon logging in, the user will be prompted for a security code from their OneLogin OTP app.
- Enter a Security Code or press Send Code from the app.
This is the One Time Password displayed by your OneLogin OTP app.
- Click Log In.
And with that, the user will be logged in and their OneLogin OTP app successfully configured.